How it works

A calm path from scattered evidence to a clear claim.

ClaimBack AI guides you through one manageable step at a time. Everything stays editable and based on the information you provide.

Upload evidence

Add proof of purchase, photos, screenshots, tracking, warranty documents and written replies.

Build the timeline

Put the purchase, fault, contact attempts and business responses in a clear date order.

Generate messages

Create an editable complaint, follow-up and final request using calm Australian English.

Download the case pack

Bring the summary, timeline, evidence index, correspondence and escalation notes into one PDF.

Track follow-ups

Record the status, add a reasonable follow-up date and keep the eventual outcome.

What you receive

Useful output at every stage.

You do not need to finish the full pack before the work becomes useful.

Free basic complaint draft
Evidence-readiness score based on completeness
Missing evidence suggestions
Polite, firm and final message options
Retailer response playbook
PDF case pack and follow-up tracker

Ready to organise your issue?

Start in guest mode and save the first claim in a few minutes.

Start a claim

ClaimBack AI helps you organise evidence, prepare complaint messages and understand common escalation options. It does not provide legal advice, does not act as a lawyer and does not guarantee any outcome.